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Pricing

One Clear Price for Each Plan

Every plan begins with a 14-day trial, so you can see it for yourself before you pay.

Every Plan

  • A 14-day trial on the Individual, Household, Helper, and Team plans. A card is needed to start, nothing is charged until day 15, and we email you 3 days before it ends.
  • Founding price: subscribe in our first year and keep your price for as long as you stay subscribed without a break.
  • Cancel online in your account at any time, in as few steps as signing up.
  • On every device: a web app for your computer, or saved to your phone’s home screen. There’s nothing to install from an app store.
  • Guided tours and Explainer Videos: Click-through tours of every page instead of onboarding calls and explainer videos to help you understand our frameworks and how to use the app.

Add-on: Care Desk

Care Desk: Scheduling, $9 a seat a month or $89 a year, on the Helper and Team plans: sessions on your calendar, with email reminders.

Questions

Is there a free version?

No. Every plan begins with a 14-day trial instead, so you can see the whole thing before you pay. Counselee accounts are always free, and so is a pastor’s view-only link to a pathway or record he’s invited to.

Monthly or yearly?

Either. The yearly price costs less than twelve months, and you choose at checkout.

Do discounts combine?

No. The Church License seat price and the founding price are each their own price. They don’t stack.

Can I get a refund?

Payments aren’t refundable except where the law requires it, with two more exceptions. If we raise your price and you cancel, we refund the unused part of what you prepaid. And if you move from your own plan to a seat on your team’s plan, a membership through your church, or your spouse’s Household plan, we refund the unused part of your own plan.

Do the people I counsel pay?

No. Counselees are never billed. Each Helper plan or Team seat includes up to 25 open records with counselee accounts.

Where is it available?

In the United States, for now.

Is sales tax included?

No. It’s added at checkout where your state requires it.